Dollar Store Reviews

Dollar Store has an overall rating of 3.7 based on 55 reviews. Customer feedback on Dollar Store is mixed: Dollar Store reviewers highlight positive aspects like affordable prices, wide product selection, convenient online shopping, which strongly appeal to budget-conscious shoppers and value-seeking consumers. However, Dollar Store is often criticized for its shipping delays, limited product availability, quality inconsistencies.

3.7/5.0

55 reviews

5 Stars

11

4 Stars

8

3 Stars

7

2 Stars

2

1 Star

3

All Dollar Store Reviews (55)
MarshaFontenot_16
June 01, 2026
"I ordered a handful of kitchen stuff..."
I ordered a handful of kitchen stuff and party supplies from dollarstore.com, everything showed up the way it was described. The sizes, colors, and quantities matched the listings, which I appreciated because people are quick to assume cheaper sites are automatically going to mess that up.

One item was maybe a little lighter in person, but not enough that I’d call it misleading or anything. Overall, there weren’t any weird surprises, and that’s a big deal to me. I’d order from them again.
JohnYamamoto
May 31, 2026
"I was able to cancel in the end..."
I was able to cancel in the end, so at least it got done, but the timing was frustrating. It took longer than I expected, and of course it happened right when I needed it handled quickly. Support was polite enough, but the whole process felt slower than it should’ve been.
hello_heidi810
May 20, 2026
"I grabbed a bunch of small things..."
I grabbed a bunch of small things for around the house from dollarstore.com, the prices were decent. It’s not fancy stuff, but that’s kind of the whole reason I was shopping there. My order showed up without any issues and I didn’t feel like I spent too much on basic everyday things. I’d use it again when I just need cheap household stuff and don’t want to overpay.
hello_marguerite649
May 09, 2026
"Pretty happy with my order"
I got exactly what I needed, and it showed up fast. What more can you really ask for?
AnnaDiaz
April 30, 2026
"I can’t even get into my account"
I keep trying to reset my password and it just never works. Not sure if it’s a bug or what, but it’s really frustrating when all I’m trying to do is log in and get on with my day. I already have enough random little errands piling up, like I still need to pick up coffee filters, so dealing with this on top of that is just annoying.
annette1972
April 26, 2026
"Customer service fixed my order fast"
My order was showing the wrong quantity, which was kind of annoying for a second, so I reached out to customer service. I was expecting the usual back-and-forth, and I had already started wondering if I’d need to cancel it or something.
But they replied quickly and fixed it without making it weird or complicated. The person actually sounded like a real human too, not one of those copy-paste replies, which I always notice. Anyway, small issue, but they handled it really well and I appreciated that
TaraTong_69
April 24, 2026
"I can usually count on them"
Whenever I need to pick up random basics, this is one of the first places I check. Most of the time, they already have what I’m looking for in stock, so I don’t have to waste time jumping between a bunch of different sites. It just makes shopping a little easier.
Christine-rose
April 09, 2026
"Checkout was quick and easy"
Checkout was super quick and I paid without any problems at all. if it ever got slow or confusing I’d probably leave and shop somewhere else, but this time everything went really smoothly
Celia.modrak
April 08, 2026
"Good prices, but the minimum order feels a bit much"
I had a good experience overall, the prices were cheap and my order showed up without any issues. The only annoying part was the minimum order amount, because I ended up adding a few things I didn’t really need just to check out. It feels like a preventable frustration, honestly. Still a decent site, I just wish the minimum was lower.
lucinda_Simmons82
April 08, 2026
"Order was spot on"
Everything I ordered showed up exactly right. No missing items, no wrong colors, nothing weird. Nice. I’m happy with how it all turned out. Solid.
JamesDonohue_47
March 30, 2026
"One of the glass jars showed up..."
One of the glass jars showed up cracked, which annoyed me because I don’t have much patience for dealing with returns. Support got back to me the next day and sent a replacement after I sent over a few photos. Taking the pics was a bit of a pain, but it did get sorted in the end.
cassandrahanley5340
March 25, 2026
"Better than I expected, honestly"
I wasn’t really expecting much for the price, but I have to admit the stuff I ordered is actually solid. Nothing showed up broken, and it doesn’t look or feel cheap. I’m still a little surprised, but yeah, I’d probably order again.
RichardSobers
March 24, 2026
"Good for bulk orders, as long as you’re not in a hurry"
I ordered a bunch of party supplies in bulk from dollarstore.com because, of course, I waited longer than I should have to get everything together. Most of the order showed up fine, and the prices were good. The boxes were packed decently too. One item was missing, but customer service got it sorted out after I emailed them. Shipping was a bit slower than I hoped, though that’s partly on me for cutting it close. Overall, it was a decent experience, and I’d probably order again if I actually plan ahead next time.
ShanWalter_77
March 23, 2026
"Coupons worked when I really needed a win"
I’ve used dollarstore.com a few times now, the discount codes actually worked like they said they would. I was already feeling mentally drained and did not have the energy to deal with expired coupons or some random checkout surprise, so it was a relief when everything went through smoothly. Saved a bit on my order, which made me happy
shellyrichards5139
March 09, 2026
"Decent prices, but check around"
Dollar Store has some good deals. But I’ve seen a few things cheaper at local stores. It’s still decent if you’re ordering a lot at once. Just double-check the prices before you check out.
richard1982
March 06, 2026
"Good updates and easy to deal with"
I ordered from Dollar Store the communication was better than I thought it’d be. I got emails when my order went through, when it shipped, and even when there was a small delay. It wasn’t anything fancy, but yeah, it helped so I wasn’t sitting there wondering what was going on.
I’m giving 4 stars mostly because the tracking took a bit to update, which was kinda annoying. But overall it was a good experience, and customer service got back to me quick when I had a question...
LillianGonzalez_31
March 06, 2026
"I had to return an item that showed..."
I had to return an item that showed up broken, which was annoying because I had to go through the whole process of contacting support, packing it back up, and dealing with the return. I was expecting it to drag on, but customer service got back to me within a day and the refund showed up a few days later. It wasn’t exactly a fun experience, and I wish it hadn’t taken that much effort on my end, but at least they handled it quickly.
SANCHEZ
February 23, 2026
"I ordered a few small things..."
I ordered a few small things, and the shipping cost seemed reasonable to me. I would’ve liked it to be a bit cheaper since my order wasn’t that big, but I can’t really complain because everything showed up on time and in good shape. Overall, I’m satisfied.
arthur_Rolland71
February 23, 2026
"It was fine, but not the easiest for me"
The website was okay overall, but I had a bit of a hard time browsing around. I just wanted to find what I needed quickly, and it felt like it took more effort than it should have.
TEMPLE
February 17, 2026
"Got charged twice 😕"
Checkout froze on me, and then I noticed the payment went through twice. Had to follow up with support to get it sorted, which was frustrating

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